Welcome to Real Santosh Masala. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General
These Terms & Conditions govern your use of this website and any purchase made through it. By accessing this site, you confirm that you are legally capable of entering into a binding agreement.
2. Products & Information
All products listed on this website are subject to availability. We make every effort to display accurate product descriptions, images, and prices. However, slight variations in packaging, colour, or appearance may occur.
3. Pricing & Payment
All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice.
Payments must be completed using the available secure payment methods at checkout.
4. Order Acceptance & Cancellation
Once an order is placed, you will receive an order confirmation. We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or other unforeseen circumstances.
Order cancellation requests must be made before the order is dispatched.
5. Shipping & Delivery
Delivery timelines are estimates and may vary based on location and external factors. We are not responsible for delays caused by courier services, natural events, or circumstances beyond our control.
6. Returns & Refunds
Returns or replacements are accepted only in cases of damaged, defective, or incorrect products received. Customers must contact us within the specified return period with proper details and images, if required.
Refunds, if applicable, will be processed as per our internal policies after verification.
7. Usage Restrictions
You agree not to misuse this website or its content. Any unauthorized use, including copying, modifying, or distributing website content without permission, is strictly prohibited.
8. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Real Santosh Masala and is protected under applicable intellectual property laws.
9. Limitation of Liability
We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
10. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Gujarat.
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated terms.
12. Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please contact us:
Phone: 81404 33287 / 09898228997
Email: santoshfoodproducts0711@gmail.com
Address: 219,220, SHUBHAM INDUSTRIES, Makna Rd, GAM, Surat, Valthan, Gujarat 394325